A selection of comments taken from our wide range of testimonials. Full copies are available upon request.
"We have been referring overdue accounts to Icon Collections International Limited for some time, and more so since the opening of our Acute Accounting Centre at Bristol back in September 2006.
The relationship we have built with Jamie Williams, who looks after our accounts, is not only an efficient and professional relationship, but provides very successful results, in comparison to other debt recovery firms we have used in the past"
LOUISE FOX (Senior Credit Controller, Private Health Care, Bristol)
"After being informed that Icon had been collecting delinquent accounts for the UK's largest commercial television network for the past six years, I decided to give them a trial. I was absolutely amazed at how quickly they turned our accounts around, especially international debts and feel very comfortable saying to anyone considering using a Debt Collection agency, you will struggle to better Icon"
ALEX SLATTERY (Credit Manager, Media & Publishing, London)
"I have always been dealt with in competent manner and always found the service professional and cost-effective"
JOY HURLOCK MICM (Credit Manager, Recruitment, Essex)
"After making enquiries with a number of agencies through the Credit Service Association website, it was Icon Collections who looked to be the most professional and after meeting with their MD, Paul Damany, we could clearly see his appetite for success for his clients. 18 months on and we feel using Icon was one of the best business moves we have made. A particular mention has to be give to their commitment to customer service, it simply cannot be faulted"
JIM SANDERSON (Finance Director, Hotel & Leisure, London)
"Being in the leisure industry it is necessary to have an agency who could always act in a courteous and professional manner without damaging the reputation of our group. Unlike other agencies we have used, Icon have always achieved success with their approach"
DAVID KING (Credit Manager, Hotel & Leisure, London)
"Our working relationship with them is of an extremely high standard, pleasant and their hands-on reporting is second to none"
MIKE THORPE (Managing Director, Financial Services, Kent)
"Their success rate over the past year of 86.22% is by far the highest we have ever experienced in using agencies to recover our outstanding accounts. They came highly recommended to us and it is not difficult to see why"
ANDY DIXON (Credit Manager, Publishing, London)
"I wish to thank you for all your hard work over the past two years. Whether it be a straight forward or complex matter, your company always maintain a very high standard of customer care and results."
ANDREW MARR (Credit Manager, Hotel & Leisure, London)
"Over the years we have tried and used several collection agencies to assist with the collection of our overdue accounts. We are yet to find one as professional and successful as Icon. The personal service we receive is always hands on and friendly"
JUSTINE LEE (Legal Executive, Vehicle Contract Hire, Manchester)
"I personally rate your performance very high and your level of recovery has been exceptionally good, especially with our overseas accounts. Your reporting structure is always of a high standard and I would have no hesitation in recommending you"
BERNADETTE STEPHENS (Credit Manager, London Television Centre, London)
"We are very satisfied with the service they provide. They demonstrate a high level of speed and professionalism in their collection process. We are particularly pleased with the successful collection rate which is always between 95% and 100%."
GRACE FIELD (Business Office Manager, Private Healthcare, Beckenham, Kent)
"Clearly the courteous methods you use, along with your association within the media industry helps, given the sensitive nature of our cases. In particular we find your company extremely easy to do business with and the levels of professionalism are always outstanding."
BARRIE FUNNELL (Financial Controller, Media, Surrey)
"We have used debt collecting services for a number of years and when we contacted Icon Collections, we were delighted to know Paul Damany would be handling our account. As a company we have worked with Paul for a number of years before so we knew our accounts would be in excellent hands"
HILARY GIBBS (Office Manager, Waste Management, Oxfordshire)
"Since engaging Icon, our cash flow has certainly increased with our debtor days being reduced vastly"
PENNY SMITH (Financial Director, Haulage, Leicester)
Icon Collections are an authorised credit collection agency licensed by the Credit Services Association.
CSA Code of Practice
Icon Collections are ISO 9001 Registered.Find out more
Icon Collections are FCA Authorised and Regulated by the Financial Conduct Authority FRN 702776.Find out more